Frequently Asked Questions

Fitness Republic

FAQs

Gym safety, your membership and everything in between.

Here are the answers to our most frequently asked questions. If you can't find the answer you are looking for please contact us via our contacts page.

  • What is an Induction, and do I have to have one?

    An induction is an introduction to the gym, compulsory for those under the age of 18yrs. Above this age it is highly recommended but not compulsory. This can be booked at our reception or via email info@fitnessrepublic.co.uk or by giving us a call 01530 413330. During the induction, we will show you around the facilities, explain how the equipment works, and answer any questions you may have.

  • What’s the minimum age for joining Fitness Republic?

    You must be at least 14 years old to join. For those under the age of 18 we require written consent from your guardian.

  • What is the minimum membership length?

    All of our monthly direct debit memberships have a minimum commitment term of 12 weeks (3 Months). As the way to great results is consistency, we feel that 12 weeks will be a perfect amount of time for you to get into the habit and start to achieve them. It gives you some accountability, which is another great part of achieving success.

  • How do I cancel my membership?

    We're sorry to hear that you want to leave - but did you know you can freeze or transfer your membership instead? Free freeze - you can currently freeze for free for up to three months. The freeze will apply from your next payment date. If you need to freeze for longer, please see a member of the fitness team. If you would like to cancel please email us at info@fitnessrepublic.co.uk . Please do not cancel any direct debits in place as you may incur costs from your bank. We will respond to your email within 2 working days. Please note that cancellation is not permitted within your contract minimum period and all cancellations after this require 30 days notice.

  • Can I bring my Mobile Phone to the gym?

    Of course! However, we ask that you don't use it while you are on any of the machines. We would also ask that you seek permission from anyone in the photo’s / videos that you take in the gym before sharing them online.

  • Can I have a personal fitness program designed for me?

    Absolutely! We offer a custom fitness program design to all our members as part of our service. It is FREE to all members. We advise you to book in for a change of workout plan every 6-8 weeks.

  • Do you have changing room facilities?

    Yes we have changing rooms, showers and lockers available.

  • Do you have lockers I can use?

    Yes, we have lockers situated in the main gym and in the female changing area. There is no charge and all they require a 4-digit code of your choice. Ask a member of staff if you need assistance.

  • Is there a signing in procedure?

    Yes, you must sign in as you arrive at reception and sign out when you leave. This helps us to keep everyone updated on the app with how busy we are.

  • Where can I park when I visit Fitness Republic Ashby?

    From our opening at 5.30AM until 9AM you can park outside the club on Market Street, with no fees or penalties. From 9.00AM to 5.30PM you are limited to 1 hour. There are many car parks within a short walk to the gym at a small cost. We have a car park plan available at reception.

  • What are your opening hours?

    We open at 5.30AM – 9PM from Monday to Friday, Saturday 8AM-6PM and Sunday 8AM-4PM.

  • How can I book fitness classes?

    You can book your classes in 4 ways. Via our app, on this website, at reception or by calling us on 01530 413330.

  • What if I have never used a gym before?

    No problem, our welcome and program appointments are the perfect way to get familiar with the gym and the equipment and to get advice from one of our expert team. Many of our members are first time gym users, so you won’t be on your own.

  • What is Physio Republic?

    Within Fitness Republic we have our very own Physiotherapist, Craig. With over 20 years experience Craig has helped many of our members. Appointments can be booked either at reception or by visiting the Physio Republic Website.

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